Frequently Asked Questions

Most of the instructors are Taiwanese and can provide professional ski lessons in Chinese, so you don't need to worry about the language barrier. We have many students from Singapore, Malaysia, and Hong Kong, and we warmly welcome Chinese-speaking friends from all countries to sign up for the courses.

Snow Planet SNOW STAR currently offers:
Zao - 2-hour trial lesson, 4.5-hour half-day lesson, 5-hour full-day lesson, 6-hour full-day lesson,
Yuzawa - 4.5-hour half-day course, 6-hour full-day course

For more details, please refer to the ski lesson introduction.

There are 5-hour and 6-hour classes available all day (excluding lunch).
The 5-hour course has two time slots to choose from:
08:30-11:00 and 12:00-14:30
11:00-13:30 and 14:30-17:00
The 6-hour class sessions are: 08:30-11:30 and 12:30-15:30
- Half-day 4-hour course:
Morning 08:30-12:30 or Afternoon 13:00-17:00
- A 2-hour trial class is also available, with 2 time slots to choose from: morning 08:30-10:30 or afternoon 15:00-17:00
For details, please refer to the ski lesson introduction.

This course fee does not include lift tickets, equipment, or transportation. Please complete your purchases and equipment rentals before the lesson.
(Please contact us for more information if you need to purchase ski passes or rent equipment)

The snow play lesson times are fixed. If you are absent, late, or delayed in reaching the meeting point due to any personal reasons such as renting equipment, the instructor will still start and end the class on time according to the scheduled lesson time. No makeup time or refunds will be provided.

This course is not suitable for children under 5 and seniors over 60 years old.
Children aged 5 to 8 (inclusive) are only offered 1-on-1 sessions. If there are 2 to 5 children in this age group, at least one parent must be present on-site to register.

It is not recommended for travelers with the following conditions or others who should not be subjected to excessive stimulation to participate in this tour: high blood pressure, heart disease, asthma, epilepsy, pregnant women.

We recommend that students registering together be of the same or similar skill levels. If skill levels vary, separate registration is advised. For families participating together, we recommend teaching adults (ages 12 and above) and children (ages 11 and below) separately. If separate classes are not possible, the coach will base the main instruction on the level of the student who needs more attention (for safety reasons). You can contact and discuss this with us via LINE.

To ensure quality and progress, the coach-to-student ratio is 1:5. We do not accommodate requests for specific coaches. If this is not acceptable to you, please do not register.

No specific coaches will be assigned; please do not register if this is unacceptable to you.

Please place your order through the official SNOW STAR booking system. Your reservation is only successfully completed after you finish the registration and pay the full deposit in full (verbal or LINE registrations are not accepted).